Month: May 2017

Customer Service

What is customer service? Well, that is the type of service that the customer receives or interprets. The reason that I say type of customer service the customer interprets is because the service might be good but the customer interprets it differently. Let me give you an example. The waitress greats her table people but when she brings the food crosses over one person to reach the person at the end of the table. Jane having the waitress arm in her face gets upset and interprets the waitress behavior as bad customer service. We don’t always get that experience of

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